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Planet Blog: How to be polite online

September 3, 2009

Some rules of etiquette are second nature. Most people know "please" and "thank you" will get them farther than an impolite grunt, but once some people go online, the golden rule takes a back seat.

A network cable
It's easy to forget there's a person at the end of the cableImage: AP

While most agree that social media makes communicating easier, it remains up to the people using technology to keep what they're saying polite and

Forums, comments and other online discussions often become aggressive because we forget there's a real person on the other side of the screen, according to social media expert Nicole Simon.

She explained the new rules of etiquette that have evolved with social media and what people can do to keep online conversations from degenerating into rude attacks.