"Jew scum." "Gay people go to Auschwitz." These posts forced the Jewish artist Shahak Shapira to take up a fight against Twitter.
The US social media giant has been found guilty of failing to fully report the number of complaints it received, in clear violation of German transparency laws. Facebook may appeal the ruling, saying the law is unclear.
Twitter has introduced new rules to crack down on hate speech against religious groups. Under the changes, the social network said it would delete offensive posts that compare communities to "maggots" or "rats."
US President Trump has blamed big tech firms for gagging conservative voices at a summit of far-right online figures. At the same time, he applauded internet provocateurs for their "bad" social media behavior.
A glance at social media is telling: Insults, trolling and hatred seem to have become standard. It’s a clear case of not enough empathy, right? Not necessarily - more like too much.
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