United Airlines' public image and stock price have suffered after video went viral that shows a passenger being dragged off a plane. Both the airline's apology and promise to review the incident were mocked and criticized online.
United Airlines has reached an "amicable settlement" with Dr David Dao, the passenger dragged off a domestic US flight to make room for crew members. Dao's lawyers say he suffered concussion, a broken nose and teeth.
United Airlines has said it will offer passengers up to $10,000 to surrender seats on overbooked flights to repair the damage from the rough removal of a passenger. Other airlines are taking similar measures.
CEO Oscar Munoz's employment agreement with United Airlines has been changed after his handling of the forced removal of a passenger from an aircraft. He will no longer become chairman.
A US teen broke the record for the number of retweets with 3.44 million repeats of his request for free food from fast food chain Wendy's. The boy bested the likes of Ellen DeGeneres and Barack Obama to claim the title.
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