﻿WEBVTT

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Shop like a billionaire.

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That's what Chinese
online platform Temu promises.

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Platforms like Temu, Alibaba
and Shein are making inroads

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 into the European market.

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Their rock bottom prices
are drawing customers in.

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Whether the quality 
or safety checks out,

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 many choose to look the other way.

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We feel good when we
order something that's cheap.

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It triggers what we call a reward.

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It gives us a sense of joy and
that makes us want to keep doing it.

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The flood of cheap products
from Asia is putting pressure

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on German manufacturers.

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One of them is Zwilling, 

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a Zolingan based company
 known for its high quality knives.

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What concerns the most?

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The flood of knockoffs
 from China and Hong Kong 

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 sold via Chinese online platforms.

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We have major problems

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with counterfeits worldwide.

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Zwilling is a well known brand

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and protected in over 100 countries.

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We can take effective legal action
against fakes using the Zwilling trademark,

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 but the number of
counterfeits has risen dramatically

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in recent years.

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Cheap knockoffs of trusted brands
often available for just a few EURs 

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You can always spot a fake by
all the plastic and poor quality.

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Here we've got really cheap knockoff forks,

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 even with the Zwilling logo.

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And you can
actually bend them by hand.

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Knockoffs and originals are on
display at a museum in Zolingan

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 to mock product piracy.

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German industry awards the plagiaros,

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 a tongue in cheek twist on plagiarism.

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Custom seizures and product testing
show that more than 85% of products

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shipped to Europe from third
countries via these cheap platforms

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are not EU compliant.

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That means they don't
meet regulations for Product Safety,

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 Environmental Protection or consumer rights.

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But what it really means is

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they shouldn't 
even be on our markets at all.

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And yet the European Union 
has so far stood by seemingly powerless

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 Chinese sellers can ship 
goods to Europe duty free

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 as long as they're under €150.

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Last year, 4.6 billion parcels arrived this way.

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That's twice as many as in 2023.

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Our demand to policymakers is clear.

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Scrap the €150 duty
free limit as soon as possible.

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That would be an
important first step.

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Second, customs authorities need
far better staffing and technical equipment

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 so they can inspect more incoming packages

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 from third countries and penalise violations.

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Customs are often 
overwhelmed by the sheer volume

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 at Dusseldorf airport.

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Officers rely on spot checks.

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There simply aren't
enough staff for more.

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This shipment behind me has everything.

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Clothing, fake T-shirts, counterfeit
bags, fake backpacks, shoes, and

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cell phone cases.

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We even found fake Legos.

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Most of the packages are
transported on passenger planes.

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How many of them contain counterfeits
or can even meet EU safety standards?

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Authorities can hardly keep up.

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Unlike their Asian competitors, 

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German online retailers 
 have to follow EU laws.

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That means no knockoffs 

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and nothing potentially hazardous to health.

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What's unfair is that German retailers

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 have to comply with every law, 

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from packaging regulations 

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to electronics recycling

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 and many smaller requirements 

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 which cost money to implement.

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Sellers from Asia simply
don't follow those rules.

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The EU has announced plans 

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 to crack down harder on Chinese platforms 

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in the coming months 

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and to hold them accountable for the products, 

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 both real and fake, 
that they bring into Europe.

