More and more European developers are discovering the potential of chatbots. These mini-programs interact automatically with users and could be particularly useful in areas like online shopping and news delivery.
The potential of chatbots is diverse. These tiny programs can do everything from recognizing customers’ tastes to relaying the latest weather forecast. Berlin start-up Spectrm is currently devising bots that deliver customized news. Users can contact the bot via Facebook Messenger, and receive updates on topics that interest them within just a few seconds.