VW customers in the US were shocked by the emissions cheating in what they had believed were environmentally friendly cars.
One owner of a VW Golf shows how he tried to get his money back before finally filing a lawsuit.
The German premium carmaker has moved rapidly to fill the gap left by chief executive Rupert Stadler, who was detained on Monday in connection with his role in Audi's emissions-cheating scandal in the US and Europe.
German politicians and business leaders are increasingly worried about the long-term impact of the domestic carmakers' emissions-cheating scam. Dieselgate doesn't look like it's going to die down anytime soon.
VW is reeling after being slapped with another billion euros in penalties, on top of those that the company must pay in the US as a result of the emissions cheating scandal.
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