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Practical Details

Medicals & More

Medical care, emergency calls, phone, bank service, time zone and electricity.

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Medical Services
In case of emergency within the conference area, please contact the Information Desk. In cases of emergency outside the conference center please call the ambulance on 112 (free call). A private medical insurance is strongly recommended, as all expenses for medical care will be the responsibility of the patient. All German pharmacies (Apotheke) give alternative addresses of services available outside the normal opening hours (10:00 - 18:00 local time on weekdays)

Cloak and Luggage room
Luggage and coats can be left on-site at the cloak and baggage room at the entrance

Telephone
There are no public payphones located at the conference area. For calls from abroad: The country code of Germany is +49.

Meeting Point
You can find the meeting point on-site at the Information Desk.

Bank Service
The currency of Germany is Euro (€) Cash machines are located in the city center and at the airports. Credit cards are widely accepted by department stores, taxis, and restaurants. Currency exchange facilities are available at Cologne-Bonn Airport, Terminal 1, Departure level, opposite to Germanwings (Reisebank, open daily from 07:00 - 20:00) and at Bonn Central Station opposite to Ticket Sales (Reisebank, open Monday to Friday 09:00 - 19:00, Saturday 09:00 - 15:00).

Time Zone
UTC (GMT) + 2 hours

Electricity
230 volts, 50 Hertz (round, two-pin plugs)

Emergency
Phone numbers in cases of emergency (free call from any phone):
Police: 110
Fire / Ambulance: 112

For all questions and services please contact the on-site Information Desk in the main lobby in front of the main plenary hall.